McDonald’s battles technical woes in Australia, Hong Kong, Japan: NYT

McDonald’s battles technical woes in Australia, Hong Kong, Japan: NYT

March 15, 2024 / Riah Marton /


CUSTOMERS of fast food giant McDonald’s reported technical issues at its restaurants in Australia, Hong Kong and and Japan, the New York Times said, with a company spokesperson confirming the outage in Japan on Friday (Mar 15).

Many McDonald’s shops in Japan stopped taking in-person and mobile customer orders because of a system disruption, the spokesperson at McDonald’s Holdings Company Japan said, adding that the company was working to restore operations soon.

The chain has nearly 3,000 shops across Japan, it says on its website.

Citing the company, the newspaper added that McDonald’s in Hong Kong was also experiencing a computer system failure, with its mobile ordering and self-ordering kiosks not functioning so that customers had to order directly at restaurant counters.

McDonald’s did not immediately respond to a Reuters’ request for a comment. REUTERS

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Riah Marton

I'm Riah Marton, a dynamic journalist for Forbes40under40. I specialize in profiling emerging leaders and innovators, bringing their stories to life with compelling storytelling and keen analysis. I am dedicated to spotlighting tomorrow's influential figures.

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