Saturday, September 6, 2025
  • Login
Forbes 40under40
  • Home
  • Technology
  • Innovation
  • Real Estate
  • Leadership
  • Money
  • Lifestyle
No Result
View All Result
  • Home
  • Technology
  • Innovation
  • Real Estate
  • Leadership
  • Money
  • Lifestyle
No Result
View All Result
Forbes 40under40
No Result
View All Result
Home Leadership

Amazon’s delivery, logistics get an AI boost

by Yurie Miyazawa
in Leadership
Amazon’s delivery, logistics get an AI boost
Share on FacebookShare on Twitter


[SUNNYVALE, California] Amazon wants customers to know that artificial intelligence is not just for writing college essays.

In a series of announcements on Wednesday, Amazon demonstrated how stockroom robots, delivery people and its sprawling warehouses will all benefit from a hefty dose of artificial intelligence, speeding packages to customer doorsteps.

The company said it is forming a new group at its Lab126 device unit focused on creating warehouse robots that will perform multiple tasks when prompted, a significant advance over today’s robots that typically are designed for a singular job.

Using so-called agentic AI, these robots will be able to unload trailers and then retrieve parts for repairs, according to Amazon.

“For our customers, it’s, of course, faster delivery,” said the unit’s leader, Yesh Dattatreya, a robotics scientist, at an event at Amazon’s Silicon Valley Lab126 hardware device lab. He said the robots could be critical during times of heavy demand, like around the holidays, for things like lifting heavy objects in confined spaces.

The new AI would also help the company minimise waste and cut carbon emissions, Amazon said.

BT in your inbox

Start and end each day with the latest news stories and analyses delivered straight to your inbox.

Agentic AI has become one of the hot investment areas with technologists promising software that can make decisions and act upon them without any additional input from users. Such software is meant to help automate everyday tasks like scheduling.

“We’re creating systems that can hear, understand and act on natural language commands, turning warehouse robots into flexible, multi-talented assistants,” Amazon said in a statement prior to the lab event.

Dattatreya said decisions like what the robots would look like, how many would be deployed or when had yet to be determined.

Navigatering

Amazon is also using generative AI to create more advanced maps for its delivery drivers, so that they can more efficiently deliver packages.

The specialised AI will provide Amazon fine detail on building shapes, as well as obstacles and anything else they may need to navigate for a package drop-off.

“This innovation is making it easier for Amazon drivers to find the right delivery spot, especially in tricky places like big office complexes,” Amazon said.

That technology could be critical to specialised eyeglasses Amazon is developing for delivery drivers that Reuters reported exclusively last year.

The company hopes to outfit drivers with screen-embedded glasses that free their hands from GPS devices and give them turn-by-turn directions while driving, as well as while carrying packages at their destination.

Viraj Chatterjee, a vice-president in Amazon’s Geospatial unit, said in an interview the technology could potentially be used in the eyeglasses, but that the hardware was far from being perfected. It marked Amazon’s first public acknowledgement of the eyeglass project.

He said delivery drivers in the US were already using the maps daily. The software has been particularly useful for large apartment complexes and housing developments, he said.

Chatterjee said Amazon’s delivery people, who are largely contractors, are not required to use the software. Some gig companies have faced legal challenges over whether they are asserting too much control over their contracted workers through mapping and other software.

Amazon also said AI will help it more efficiently predict what products customers will need and where to improve its same day delivery operations, with the software considering factors such as price, convenience, weather and sales events, like Prime Day.

“It allows us to sell a different set of books in Boston than we would in Boise, and cater to different tastes really, really efficiently across the communities that we serve,” said Nathan Smith, director of demand forecasting for Amazon’s supply chain optimization technologies unit. REUTERS

Tags: AmazonsBoostDeliveryLogistics
Yurie Miyazawa

Yurie Miyazawa

Next Post
Gold edges higher as soft US data lifts safe-haven demand

Gold edges higher as soft US data lifts safe-haven demand

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Forbes 40under40 stands as a distinguished platform revered for its commitment to honoring and applauding the remarkable achievements of exceptional individuals who have yet to reach the age of 40. This esteemed initiative serves as a beacon of inspiration, spotlighting trailblazers across various industries and domains, showcasing their innovation, leadership, and impact on a global scale.

 
 
 
 

NEWS

  • Forbes Magazine
  • Technology
  • Innovation
  • Money
  • Leadership
  • Real Estate
  • Lifestyle
Instagram Facebook Youtube

© 2025 Forbes 40under40. All Rights Reserved.

  • About Us
  • Advertise
  • Contact Us
No Result
View All Result
  • Home
  • Technology
  • Innovation
  • Real Estate
  • Leadership
  • Money
  • Lifestyle

© 2024 Forbes 40under40. All Rights Reserved.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In