[SINGAPORE] More details have emerged about Singapore Post’s (SingPost) parcel delivery fraud incident that came to light in 2024.
The Business Times understands the major client involved was Cainiao, the logistics subsidiary of Alibaba. The fraud involved the transhipment of parcels from China to Canada through Hong Kong handled by former SingPost subsidiary Quantium Solutions (Hong Kong).
On Dec 22, 2024, in a Singapore Exchange filing, SingPost revealed the existence of a whistleblower report about alleged manual entries of certain delivery status codes for international transhipment parcels for one of its largest customers. Allegedly, this had taken place without basis or supporting documentation with the intention of avoiding contractual penalties under the agreement.
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