Convertible bond mania intensifies as Trip.com follows Alibaba

Convertible bond mania intensifies as Trip.com follows Alibaba

THERE’S no let up in the rush by Chinese technology companies to issue convertible bonds, with online travel agency Trip.com now following industry giants such as Alibaba Group Holding into the action. Trip.com announced on Tuesday (Jun 4) a proposed offering of US$1.3 billion convertible senior notes due in 2029 to help repay debt, expand…

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United Airlines cuts hiring plans for 2024 due to Boeing delays

United Airlines cuts hiring plans for 2024 due to Boeing delays

UNITED Airlines will hire fewer-than-expected employees this year due to delays in aircraft deliveries from Boeing, a company executive said on Tuesday (Jun 4). Kate Gebo, head of United’s human resources and labour relations, told reporters the airline currently expects to hire close to 10,000 new employees in 2024 compared with 13,000 to 15,000 employees…

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Microsoft takes its AI push to customer service call centres

Microsoft takes its AI push to customer service call centres

MICROSOFT on Tuesday (Jun 4) said it will introduce new artificial intelligence tools for customer service call centres. Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into a number of fields of the business world with what it calls Copilot technology, which is capable of summarising emails and crafting PowerPoint slides as…

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