NFL fans were up in arms over the weekend after DirecTV‘s Sunday Ticket streaming service broke down — again.
The service reportedly stopped working slightly after 2 p.m. EST in the middle of the 1 p.m. slate of games and was fixed before the 4 p.m. games began.
This was the second weekend in a row that the streaming app failed on game day.
“Today’s NFL Sunday Ticket games have returned for streaming,” DirecTV wrote on Twitter. “We will continue to monitor, apologize for the inconvenience, and thank our customers for their patience.”
Fans let their frustrations be known on Twitter, with some demanding refunds from DirecTV with others lamenting about not being able to watch Sunday’s games.
How is Sunday Ticket this trash?? DirectTV a billion dollar business and puts out a trash product
— Josh Hart (@joshhart) September 18, 2022
DirectTV should be bankrupt. NFL needs to get out of this Sunday ticket contract asap
— Mets Jets Sabres (@sabreshockey25) September 18, 2022
Hey @NFL I pay too much for #sundayticket for it to not work. Find a different provider than #directTV if this is going to continue to be a problem week after week.
— B.Ross (@CoachRossLRHS) September 18, 2022
NFL Sunday Ticket charged me but is completely down. Can’t even log in. Absolutely ridiculous. Direct tv is the worst.
— Jesse Crawford #FireMattPatricia (@_JesseCrawford) September 11, 2022
NFL Sunday Ticket is down again. Is Direct TV giving us a refund? You literally only have to work 1 day a week.
— Father of Coins (@FatherOfCoins) September 18, 2022
DirectTV holds the exclusive streaming rights to NFL Sunday Ticket in a contract that will expire at the end of this season, with Apple rumored to be the favored company to take it over.
The ticket comes at three price points, the most expensive of which is the premier tear at $149.99 + tax each month for 12 months for DirectTV customers. NFL Sunday Ticket is also available as a streaming service (location dependent) without DirecTV for $373.96 for the season.
The company did not specify what the cause of the outages might have been.