Tag: Customer

MICROSOFT on Tuesday (Jun 4) said it will introduce new artificial intelligence tools for customer service call centres. Microsoft, which has ...

ACCOUNTING giant PwC will become the largest customer and first reseller of OpenAI’s enterprise product as part of a new ...

PWC will become the largest customer and first reseller of OpenAI’s enterprise product as part of a new deal, the ...

ZOOM Video Communications gave a sales forecast that was in line with estimates, suggesting the software maker’s effort to provide ...

DEALING with irate customers can be extremely stressful for call centre workers but Japan’s SoftBank thinks it has a solution: ...

VISA is rolling out new technology that will allow the payments giant to share more information about customers’ preferences based ...

THERE are “limits” to how much the government can intervene in the issue of compensation and refunds requested by customers ...

REVE Chat, a Singapore-based venture, and prominent customer engagement solution provider, is happy to announce its participation in the highly ...

BANK of America’s (BofA) first-quarter profit fell as its consumer division weakened and the lender wrote off more loans, particularly ...

TELECOMMUNICATIONS giant AT&T announced on Saturday (Mar 30) that it had reset the passcodes of 7.6 million customers after it ...