Customer
Why Customer Education Is The Best Sales Tool
Successful home service brands don’t see an appointment as “just another job.” They use each service call as an opportunity to connect, build relationships, establish long-term impact and educate....
Uber unveils new services as it prepares to bring robotaxis to L.A. soon
Uber announced a new set of services to support ride-hailing for autonomous vehicles ahead of its planned launch of robotaxis in Los Angeles in the coming months. Uber’s new...
Why Outsourcing Customer Service is a Smart Growth Strategy
Customer expectations in today’s society are higher than ever before; customers expect an answer immediately at any time, day or night, and through multiple channels. Managing the never-ending flow...
What is customer discovery (and how to run your first 10 interviews)
You’ve probably felt it already. You have an idea that feels right, a few friends say it sounds interesting, and you keep tweaking a product in your head late...
How to validate your business idea using customer interviews
You probably already know the advice: “Don’t build until you talk to customers.” And yet here you are, with a Notion doc full of ideas, a half-built MVP, and...
Dream of owning a flying car? This California company is already selling them
A future with flying cars is no longer science fiction — all you need to order your own is about $200,000 and some hope and patience.The Palo Alto-based company...
This Long Beach studio is designing America’s cheapest EV truck
In an echoing Long Beach studio, an ambitious team of designers is trying to reinvent how electric vehicles are made. Slate Auto has assembled a team of EV engineers...
Waymo taxis are coming to Los Angeles and Bay Area freeways
Nearly one year after Waymo launched its autonomous ride-hailing service in Los Angeles, the company is ready to take on freeways. Waymo announced Wednesday that it would begin taking...
