Small Things You Can Do to Help Your Small Business Stand Out | Entrepreneur
What is the most challenging element of running a startup? For many, it's the fear of the unknown.Will your business ...
Tag: customer service
5 Ways to Make Your Brand More Memorable | Entrepreneur
Opinions expressed by Entrepreneur contributors are their own. When you're just starting a company, it can feel overwhelming to figure ...
Business Growth Stems From Getting the Right Customer Feedback. Here’s How to Get It. | Entrepreneur
Opinions expressed by Entrepreneur contributors are their own. Are you seeking to foster growth and achieve better results for your ...
The 6-Step Blueprint for Excellent Customer Service and Lifelong Customers | Entrepreneur
Opinions expressed by Entrepreneur contributors are their own. Every day, as a customer service consultant and customer service turnaround expert ...
I Left Dream Job at Google Because It Wasn’t Innovative Enough | Entrepreneur
This as-told-to essay is based on an interview with Tyler Ashby, president at Agents Only Technologies.Google was a dream opportunity ...
Recent Research Suggests That Something Has To Change In The Contact Center Space
It’s not been a great couple of months for customer experience. In the middle of June, Forrester released its US ...
How to Ensure Tech Doesn’t Overshadow Your Brand’s Human Touch | Entrepreneur
Opinions expressed by Entrepreneur contributors are their own. Tech is powering business, but it isn't enough on its own to ...
Don’t Mess Up These 2 Crucial Customer Service Moments | Entrepreneur
Opinions expressed by Entrepreneur contributors are their own. Everything is not equal in the customer journey; customers don't remember their ...
When It Comes To Customer Experience Transformation, Technology Isn’t The Problem
I was in Las Vegas recently for Pegaworld iNspire 2023, Pega’s annual customer event. It’s the first time it’s been ...
How to Deal With an Upset (or Angry) Customer | Entrepreneur
Opinions expressed by Entrepreneur contributors are their own. Here's the bad news: an angry customer is breathing down your neck ...
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