Tag: customer service

Opinions expressed by Entrepreneur contributors are their own. Recessions typically mean reduced consumer spending. And by many accounts, we're heading ...

Ada, the Toronto-based company that automates 4.5 billion customer service interactions, has partnered with OpenAI to use GPT-3.5, the large ...

Opinions expressed by Entrepreneur contributors are their own. Any entrepreneur knows that a critical aspect of growing one's business and ...

Opinions expressed by Entrepreneur contributors are their own. As economists continue to debate whether or not a recession is in ...

Opinions expressed by Entrepreneur contributors are their own. Customer experience has become one of the top priorities for organizations, especially ...

For the last four years, in and around December, I have compiled a set of customer experience-related predictions for the ...

At a recent event, I spoke to a Chief Technology Officer (CTO) about how it was not untypical for him ...

The UK recently introduced some new legislation that has implications for customer service. Specifically, an amendment was included in the ...

Opinions expressed by Entrepreneur contributors are their own. Successful entrepreneurs know that consumer trust in a brand is critical to ...

Opinions expressed by Entrepreneur contributors are their own. Inflation is far from slowing down. Despite optimistic estimates from some economists ...