Why Cashback Is Vital to Customer Retention
Opinions expressed by Entrepreneur contributors are their own. Cash as a payment tender may no longer be king, especially with ...
Tag: Customer
3 Reasons To Adopt Empathy In Your Customer Service Model
We’ve all had those calls with customer service where we hang up and go, “Well, that person didn’t care about ...
ChatGPT Is Coming To A Customer Service Chatbot Near You
Ada, the Toronto-based company that automates 4.5 billion customer service interactions, has partnered with OpenAI to use GPT-3.5, the large ...
5 Types of Customer Loyalty Programs that Pay Off
Opinions expressed by Entrepreneur contributors are their own. According to ProfitWell, 80% of future profits come from just 20% of ...
CEO Arrested for Peeping on Customer in Panera Bathroom
Police arrested a Silicon Valley CEO yesterday for allegedly peeping on and robbing a female customer inside a Panera Bread ...
Customer Loyalty Is Your Holy Grail for Success. Here’s Why.
Opinions expressed by Entrepreneur contributors are their own. Customer loyalty is the holy grail of a high return on your ...
How to Advertise to Customer Emotions Without Invading Privacy
Opinions expressed by Entrepreneur contributors are their own. It's probably not difficult to grasp that our customers' purchase behaviors are ...
7 Expert-Backed Rules to Follow to Understand Customer Needs
Opinions expressed by Entrepreneur contributors are their own. User research is an essential foundation for understanding customers' needs. Its insights ...
5 Reasons to Add Texts to Your Customer Communications Mix
Opinions expressed by Entrepreneur contributors are their own. Text messaging has become more and more pervasive in business, not just ...
Council Post: Eight Lessons These Entrepreneurs Learned From Their Own Customer Service Experiences
While it’s often the horrible customer service experiences that go viral on social media or become the topic of discussion ...
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