Tag: Customer

On-demand food delivery services have become so commonplace that we can sometimes forget we're conversing with strangers who know our ...

By Tonika Bruce, CEO of Lead Nicely, who helps startups, nonprofits and leaders WIN with unique & innovative marketing and ...

Over the last few years, despite the investment in self-service tools and technology to help drive proactive, predictive and pre-emptive ...

Personalizationgetty Will 2023 be the year of personalization? Consumers hope so. For the past two years, shoppers have been craving ...

Opinions expressed by Entrepreneur contributors are their own. Cash as a payment tender may no longer be king, especially with ...

We’ve all had those calls with customer service where we hang up and go, “Well, that person didn’t care about ...

Ada, the Toronto-based company that automates 4.5 billion customer service interactions, has partnered with OpenAI to use GPT-3.5, the large ...

Opinions expressed by Entrepreneur contributors are their own. According to ProfitWell, 80% of future profits come from just 20% of ...

Police arrested a Silicon Valley CEO yesterday for allegedly peeping on and robbing a female customer inside a Panera Bread ...

Opinions expressed by Entrepreneur contributors are their own. Customer loyalty is the holy grail of a high return on your ...