Tag: Customer

Opinions expressed by Entrepreneur contributors are their own. It's probably not difficult to grasp that our customers' purchase behaviors are ...

Opinions expressed by Entrepreneur contributors are their own. User research is an essential foundation for understanding customers' needs. Its insights ...

Opinions expressed by Entrepreneur contributors are their own. Text messaging has become more and more pervasive in business, not just ...

While it’s often the horrible customer service experiences that go viral on social media or become the topic of discussion ...

Opinions expressed by Entrepreneur contributors are their own. Behind the Review host and Yelp's Small Business Expert, Emily Washcovick, shares ...

What makes a customer loyal to a brand? What keeps them coming back? The answer to this is simple: excellent ...

Opinions expressed by Entrepreneur contributors are their own. As economists continue to debate whether or not a recession is in ...

When it comes to fast food chains, fanatics tend to go all in on their obsession and show loyalty to ...

Opinions expressed by Entrepreneur contributors are their own. The holiday season is here, and while that might mean family gatherings ...

Opinions expressed by Entrepreneur contributors are their own. During the past couple of years, we've all had a front-row seat ...