Customer

DoorDasher Recalls Escaping Customer with Knife in Viral TikTok
Spooky season might be over, but for one DoorDash delivery driver, an incident straight out of a horror movie occurred just in the nick of time. Gado | Getty...
What Do Your Customers and Clients Need to Learn? Creating Better Customer Service Using an LMS
Do you struggle to keep up with the demands of your customers and clients? Or do you find it hard to keep your customers happy? If so, you’re not...
Council Post: How To Go Beyond The Good Review With Your Customer Relations
By Kyle Michaud, best-selling author & owner of Carolina Dozer. getty Love them or hate them, online customer reviews can make or break your business’s reputation. Review forums such...
6 Pitfalls of Common Customer Communication Tactics
Opinions expressed by Entrepreneur contributors are their own. Most people running a business are well aware that customer communication is critical to success, but that's only partially correct: It's...
If More Is Not Done To Protect Agents, Customer Service Standards Will Fall
The UK recently introduced some new legislation that has implications for customer service. Specifically, an amendment was included in the new Police, Crime, Sentencing and Courts Act 2022 that...
The Importance Of Customer Experience To Recession-Proof Your Company
As a recession looms over the economy, business leaders are channeling significant energy into a strategy to recession-proof their business model. But a recession doesn’t necessarily need to equate...
The 3 Skills Needed for a Good Customer Experience
Opinions expressed by Entrepreneur contributors are their own. Believe it or not, entrepreneurs sometimes forget exactly what their challenging, business-building work is for: their customers! Your business is nothing...
Great Customer Service is Always On Tap at San Angelo Brewpub
Opinions expressed by Entrepreneur contributors are their own. Behind the Review host and Yelp's Small Business Expert, Emily Washcovick, shares a look at this week's episode of the podcast....
Why Global Businesses Need to Rethink Customer Support
Opinions expressed by Entrepreneur contributors are their own. Imagine, if you will, a UK-based entrepreneur who founds a company that grows to operate on the global stage. This entrepreneur...
Using Customer Behavior to Maximize Your Online Presence
Opinions expressed by Entrepreneur contributors are their own. Behind the Review host and Yelp's Small Business Expert, Emily Washcovick, shares a look at this week's episode of the podcast....