Customer
23andMe sells gene-testing business to DNA drug maker Regeneron
Bankrupt genetic-testing firm 23andMe agreed to sell its data bank, which once contained DNA samples from about 15 million people, to the drug developer Regeneron Pharmaceuticals for $256 million.The...
Epic Games says Apple blocked ‘Fortnite’ in U.S. app store
Epic Games on Friday said that its popular game “Fortnite” will be offline on Apple devices because the iPhone maker blocked its recent app update. The dispute comes just...
Singtel’s new 5G+ Priority plans are key for its premium customer push
[SINGAPORE] Premium customers remain top of mind for Singtel with new 5G+ Priority plans.
The new plans promising faster streaming speeds and priority access to the network were launched...
Singapore Airlines, OpenAI link up to build AI solutions to raise efficiency, customer service
SIA will also beef up its operational processes by integrating OpenAI’s advanced AI models into its existing tools [SINGAPORE] Singapore Airlines (SIA) has partnered ChatGPT-maker OpenAI to develop and...
Congressmen sound alarm over data privacy following 23andMe bankruptcy
Three congressmen from the House Committee on Energy and Commerce are raising concerns over data privacy weeks after the genetic testing company 23andMe filed for bankruptcy, putting millions of...
Citigroup mistakenly credits customer account US$81 trillion in ‘near miss’, FT reports
CITIGROUP erroneously credited US$81 trillion, instead of US$280, to a customer’s account and took hours to reverse the transaction, a “near miss” that shows up the bank’s operational issues...
Ride-hailing platform Lyft ties up with Anthropic for AI-powered customer care
LYFT said on Thursday (Feb 6) that it has tied up with Amazon and Alphabet-backed startup Anthropic to roll out artificial intelligence (AI) tools for the ride-hailing platform’s customer...
Waymo is getting ready to tackle Los Angeles’ freeways. How have the robotaxis fared so far?
Waymo’s fleet of electric, self-driving taxis has been on the streets of Los Angeles for a few months now. And in a post on X this week, the company...
