Customer
OCBC Q3 2024 results driven by customer growth and net new money inflow: CEO Helen Wong
She notes that the bank is seeing the outcome of its investment in people, products and capabilities to serve customersTHE growth OCBC has seen in the third quarter ended...
Apple is trying to sell loyal iPhone users on AI tools. Here’s what Apple Intelligence can do
Apple’s new artificial intelligence tools are here. Now the company is trying to help customers understand them. The Cupertino, Calif.-based tech giant on Wednesday began offering 15-minute briefings for...
MAS fines investment firm S$1.9 million for making big customer transactions without adequate checks
AAIM ran afoul of the central bank’s anti-money laundering and countering financing of terrorism requirementsTHE Monetary Authority of Singapore (MAS) has issued a penalty of S$1.9 million to Atrium...
UK watchdog fines Volkswagen financial services unit for unfair customer treatment
The unit used poorly templated, automated communications and took away cars from vulnerable customers without considering other solutionsVOLKSWAGEN’S British financial services unit will be fined £5.4 million (S$9.2 million)...
AmEx profit beats estimate on robust customer spending
American Express reported third-quarter profit above Wall Street estimates on Friday (Oct 18), as higher spending on its cards offset a hit from bigger provisions for credit losses.The credit...
Sonos tries to get its groove back after upsetting loyal customers
Heath Evans really needed his Sonos speakers to work.He and his wife counted on one of the three wireless devices he owned to play lullabies to help put their...
The true cost of downtime: Businesses risk losing over $200 million annually in revenue, and customer trust
DID you know that a single downtime event can sink your stock price by up to 9 per cent, taking nearly three months to recover? Or that your top...
Nvidia CEO says customer relations are ‘tense’ due to shortages
NVIDIA CEO Jensen Huang, whose products have become the hottest commodity in the technology world, said that the scramble for a limited amount of supply has frustrated some customers...
