DBS launches generative AI virtual assistant for customer service workforce
CUSTOMER service officers at DBS will all soon be able to use a generative artificial intelligence (AI)-powered virtual assistant to ...
Tag: Customer
![Chassidy Gardner: Florida McDonald’s Employee Arrested for Shooting at Customer After Argument at Drive-Through Window [WATCH]](https://data.ibtimes.sg/en/full/75199/chassidy-gardner.jpg "Chassidy Gardner: Florida McDonald’s Employee Arrested for Shooting at Customer After Argument at Drive-Through Window [WATCH]")
Chassidy Gardner: Florida McDonald’s Employee Arrested for Shooting at Customer After Argument at Drive-Through Window [WATCH]
A McDonald's employee in Florida has been arrested after shooting at a customer following an argument at the drive-through window. ...
Customer refunds, business suspension send Cordlife S$11.6 million into the red in Q1
BELEAGUERED private cord-blood bank Cordlife Group : P8A 0% reported a net loss of S$11.6 million for the three months ...
Microsoft takes its AI push to customer service call centres
MICROSOFT on Tuesday (Jun 4) said it will introduce new artificial intelligence (AI) tools for customer service call centres.Microsoft, which ...
Microsoft takes its AI push to customer service call centres
MICROSOFT on Tuesday (Jun 4) said it will introduce new artificial intelligence tools for customer service call centres. Microsoft, which has ...
Microsoft takes its AI push to customer service call centres
MICROSOFT on Tuesday (Jun 4) said it will introduce new artificial intelligence tools for customer service call centres. Microsoft, which has ...
PwC to become OpenAI’s largest enterprise customer, WSJ reports
ACCOUNTING giant PwC will become the largest customer and first reseller of OpenAI’s enterprise product as part of a new ...
PwC to become OpenAI’s largest enterprise customer amid genAI boom
PWC will become the largest customer and first reseller of OpenAI’s enterprise product as part of a new deal, the ...
Zoom projects lacklustre sales on stagnant customer growth
ZOOM Video Communications gave a sales forecast that was in line with estimates, suggesting the software maker’s effort to provide ...
SoftBank aims to help call centre workers by ‘softening’ angry customer calls with AI
DEALING with irate customers can be extremely stressful for call centre workers but Japan’s SoftBank thinks it has a solution: ...
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