Customer

DBS to launch generative AI virtual assistant for customer service workforce
DBS to launch generative AI virtual assistant for customer service workforce
CUSTOMER service officers at DBS will soon be able to use a generative artificial intelligence (AI)-powered virtual assistant to serve customers more efficiently and effectively. The virtual assistant, named CSO...
DBS to launch generative AI virtual assistant for customer service workforce
DBS launches generative AI virtual assistant for customer service workforce
CUSTOMER service officers at DBS will all soon be able to use a generative artificial intelligence (AI)-powered virtual assistant to serve customers more efficiently and effectively. The virtual assistant, named...
Chassidy Gardner: Florida McDonald’s Employee Arrested for Shooting at Customer After Argument at Drive-Through Window [WATCH]
A McDonald's employee in Florida has been arrested after shooting at a customer following an argument at the drive-through window. Chassidy Gardner, 22, from Lakeland, has been charged with...
Customer refunds, business suspension send Cordlife S.6 million into the red in Q1
Customer refunds, business suspension send Cordlife S$11.6 million into the red in Q1
BELEAGUERED private cord-blood bank Cordlife Group : P8A 0% reported a net loss of S$11.6 million for the three months ended Mar 31, reversing a net profit of S$1.2...
Microsoft takes its AI push to customer service call centres
Microsoft takes its AI push to customer service call centres
MICROSOFT on Tuesday (Jun 4) said it will introduce new artificial intelligence (AI) tools for customer service call centres.Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology...
Microsoft takes its AI push to customer service call centres
Microsoft takes its AI push to customer service call centres
MICROSOFT on Tuesday (Jun 4) said it will introduce new artificial intelligence tools for customer service call centres. Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into...
Microsoft takes its AI push to customer service call centres
Microsoft takes its AI push to customer service call centres
MICROSOFT on Tuesday (Jun 4) said it will introduce new artificial intelligence tools for customer service call centres. Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into...
PwC to become OpenAI’s largest enterprise customer, WSJ reports
PwC to become OpenAI’s largest enterprise customer, WSJ reports
ACCOUNTING giant PwC will become the largest customer and first reseller of OpenAI’s enterprise product as part of a new deal, the Wall Street Journal reported on Wednesday (May...
PwC to become OpenAI’s largest enterprise customer, WSJ reports
PwC to become OpenAI’s largest enterprise customer amid genAI boom
PWC will become the largest customer and first reseller of OpenAI’s enterprise product as part of a new deal, the accounting giant said on Wednesday (May 29), as businesses...
Zoom projects lacklustre sales on stagnant customer growth
Zoom projects lacklustre sales on stagnant customer growth
ZOOM Video Communications gave a sales forecast that was in line with estimates, suggesting the software maker’s effort to provide a wider range of productivity tools is not yet...