Tag: Customer

UOB’s net interest margins (NIMs) have taken a hit from the bank’s prudent move to protect liquidity. But investors should ...

The Importance of Customer Satisfaction and Retention for Security Guard CompaniesIn any industry that revolves around serving customers, the satisfaction ...

Opinions expressed by Entrepreneur contributors are their own. Sometimes the most difficult experiences can push you in the right direction. ...

Opinions expressed by Entrepreneur contributors are their own. Are you seeking to foster growth and achieve better results for your ...

Opinions expressed by Entrepreneur contributors are their own. Every day, as a customer service consultant and customer service turnaround expert ...

By Ben Zimmerman, president at SmartMedia Technologies. getty Many industries have struggled to maintain the status quo in the face ...

getty No matter how focused your business is on customer satisfaction, the occasional complaint is inevitable. Whether they occur in ...

In today's hyper connected and fiercely competitive business landscape, delivering exceptional customer experiences has become a non-negotiable priority. Customer service ...

Opinions expressed by Entrepreneur contributors are their own. A loyal, longtime customer is akin to fine wine: Producing it requires ...

Opinions expressed by Entrepreneur contributors are their own. Everything is not equal in the customer journey; customers don't remember their ...