Tag: Customer

Opinions expressed by Entrepreneur contributors are their own. A loyal, longtime customer is akin to fine wine: Producing it requires ...

Opinions expressed by Entrepreneur contributors are their own. Everything is not equal in the customer journey; customers don't remember their ...

I was in Las Vegas recently for Pegaworld iNspire 2023, Pega’s annual customer event. It’s the first time it’s been ...

Opinions expressed by Entrepreneur contributors are their own. Here's the bad news: an angry customer is breathing down your neck ...

Opinions expressed by Entrepreneur contributors are their own. What is customer service culture? It's how your company looks at, treats, ...

Opinions expressed by Entrepreneur contributors are their own. As more and more restaurants open, the need for differentiation becomes more ...

Opinions expressed by Entrepreneur contributors are their own. I spend all my working days as a customer service consultant and ...

Disclosure: Our goal is to feature products and services that we think you'll find interesting and useful. If you purchase ...

Opinions expressed by Entrepreneur contributors are their own. It's hard to picture how a mere eight minutes a day (every ...

getty As much of customer service is now conducted through live chat or social media, ensuring your teams are properly ...