Tag: Customer

I was in Las Vegas recently for Pegaworld iNspire 2023, Pega’s annual customer event. It’s the first time it’s been ...

Opinions expressed by Entrepreneur contributors are their own. Here's the bad news: an angry customer is breathing down your neck ...

Opinions expressed by Entrepreneur contributors are their own. What is customer service culture? It's how your company looks at, treats, ...

Opinions expressed by Entrepreneur contributors are their own. As more and more restaurants open, the need for differentiation becomes more ...

Opinions expressed by Entrepreneur contributors are their own. I spend all my working days as a customer service consultant and ...

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Opinions expressed by Entrepreneur contributors are their own. It's hard to picture how a mere eight minutes a day (every ...

getty As much of customer service is now conducted through live chat or social media, ensuring your teams are properly ...

Fast-food employees have certainly suffered their fair share of poor treatment from customers, and most are told to live by ...

getty With the average user interacting with around nine to 10 apps a day, businesses are wise to create functional ...