Customers

What is customer discovery (and how to run your first 10 interviews)
You’ve probably felt it already. You have an idea that feels right, a few friends say it sounds interesting, and you keep tweaking a product in your head late...
Intel, AMD notify customers in China of lengthy waits for CPUs
Intel, AMD notify customers in China of lengthy waits for CPUs
The supply constraints have driven up prices for Intel’s server products in China by more than 10%Published Fri, Feb 6, 2026 · 04:47 PM[BEIJING] Intel and AMD have notified...
Amex projects upbeat 2026 profit on steady spending by affluent customers
Amex projects upbeat 2026 profit on steady spending by affluent customers
It expects revenue to grow in the range of 9 to 10% – versus expectations of about 9%Published Fri, Jan 30, 2026 · 11:12 PM[NEW YORK] American Express (Amex)...
Stop Chasing Funding, Start Chasing Customers
There’s a lie many founders hear on day one: you need outside money to build a real business. You don’t. The first step isn’t a pitch deck. It’s a...
Instacart is charging different prices to different customers in a dangerous AI experiment, report says
The grocery delivery service Instacart is using artificial intelligence to experiment with prices and charge some shoppers more than others for the same items, a new study found. The...
Amazon to pay $2.5 billion to settle claims it duped Prime customers
Amazon has agreed to pay $2.5 billion to settle accusations it tricked millions of customers into subscribing to Prime and made it tough for them to cancel. Under the...
Attracting Quality Customers Requires Quality Content
I’ve noticed a disturbing trend in the entrepreneurial space that needs addressing. Too many “business gurus” are creating shallow content designed to attract unsophisticated customers. Their formula is predictable:...
Uber Will Allow Women Customers to Request Women Drivers 
Uber is taking a major step in prioritizing riders’ safety.  Indeed, the popular ride share service announced their new Women’s Preference feature, which allows women customers to match with...
PNC taps Coinbase to create crypto trading offering for bank customers
PNC taps Coinbase to create crypto trading offering for bank customers
The banking industry has fiercely resisted accusations that it denies services based on ideological reasonsPublished Wed, Jul 23, 2025 · 02:17 PM[NEW YORK] PNC Bank is working with cryptocurrency...
Starbucks opens free study rooms in China to lure back customers
Starbucks opens free study rooms in China to lure back customers
[BEIJING] Starbucks has launched free “study rooms” in some of its China outlets, the company’s latest initiative to help boost consumer traffic as domestic competition surges in its second-biggest...