Tag: Service

We live in an era defined by personalization and instant gratification. This has made customer service more important than ever. ...

Over the last few years, despite the investment in self-service tools and technology to help drive proactive, predictive and pre-emptive ...

Opinions expressed by Entrepreneur contributors are their own. A small business will spend up to $49,000 a year on technology. ...

We’ve all had those calls with customer service where we hang up and go, “Well, that person didn’t care about ...

Ada, the Toronto-based company that automates 4.5 billion customer service interactions, has partnered with OpenAI to use GPT-3.5, the large ...

Opinions expressed by Entrepreneur contributors are their own. Inflation, economic headwinds and supply chain issues have put quick service restaurant ...

Opinions expressed by Entrepreneur contributors are their own. Dreaming of starting a business? Do you have a killer app idea ...

While it’s often the horrible customer service experiences that go viral on social media or become the topic of discussion ...

Opinions expressed by Entrepreneur contributors are their own. Uber has joined forces with Motional to bring robotaxis to the streets ...

When choosing to fly on a discount airline, people usually aren't expecting top-tier customer service in the event that they ...