Twilio forecasts quarterly revenue below estimates on weak enterprise spending
TWILIO forecast second-quarter revenue below Wall Street estimates on Tuesday, expecting a slowdown in demand as customers cut back on ...
Tag: Twilio
The State Of Customer Engagement: Progress, Work To Be Done And A Delicate Balance
Any regular readers of my posts here on Forbes will probably have realised by now that I am partial to ...
If More Is Not Done To Protect Agents, Customer Service Standards Will Fall
The UK recently introduced some new legislation that has implications for customer service. Specifically, an amendment was included in the ...
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