UK

Five UK Companies Set To Make A Huge Splash In Artificial Intelligence
August 25, 2023
Rishi Sunak believes the UK can lead the world on AIPOOL/AFP via Getty Images Prime Minister Rishi Sunak hopes the UK will play a leading role as the worldwide...
Foreign-Born Founders Behind 39% Of The UK’s Fastest-Growing Companies
August 22, 2023
Back in 2019, we revealed that half of the 100 fastest growing companies in the UK had a foreign-born founder (well 49%, but what’s one startup between friends?). This...
Recent Research Suggests That Something Has To Change In The Contact Center Space
July 26, 2023
It’s not been a great couple of months for customer experience. In the middle of June, Forrester released its US 2023 Customer Experience Index, which showed that brands’ CX...
How Aria Plans To Help The UK Get On Top Of Its Late Payments Crisis
June 28, 2023
Aria CEO and founder Clément CarrierAria The UK’s late payments problem is so serious that it now contributes to the closure of 50,000 firms each year according to the...
Is Adhering To The FCAs New Consumer Duty Impossible Without The Help Of Technology?
June 4, 2023
Many customers are suffering right now with high inflation and interest rates. Now, while that is easy to say and observe, it’s often hard to quantify what that means,...
How Struggling Britons Could Unlock £7 Trillion Of Property Wealth
March 30, 2023
Selina Finance CEO Hubert FenwickSelina Finance Amid a punishing cost of living crisis, many Britons are sitting on a remarkably large store of wealth – if only they could...
Everyday Bags Can Be More Eco-Friendly Says This London-Based Brand
December 1, 2022
London-based bag and accessories company becomes a B Corp.Troubadour Goods Troubadour Goods founders Samuel Bail and Abel Samet are on a quest to make bags that are functional but...
Atoa Leads The Revolt On Card Fees For the UK’s Small Businesses
November 24, 2022
It is five long years since the UK introduced its “open banking” reforms promising that new technologies would help consumers and small businesses get a better deal from financial...
If More Is Not Done To Protect Agents, Customer Service Standards Will Fall
October 31, 2022
The UK recently introduced some new legislation that has implications for customer service. Specifically, an amendment was included in the new Police, Crime, Sentencing and Courts Act 2022 that...
Tomorrow’s Entrepreneurs: What They Think, How They Work, And What Sets Them Apart
October 17, 2022
Entrepreneurs under 35 more than twice as likely to say their business’s primary aim is to solve a ... [+] social or environmental problemgetty Last week we released a...