The expanded collaboration aims to streamline the delivery process and enhance service efficiency, particularly for cross-border shipments
[SINGAPORE] Singapore Post (SingPost) has ramped up its partnership with global transport company FedEx with the extension of FedEx’s parcel drop-off services to all post offices islandwide. This raises parcel acceptance points from six to 43, the two companies said in a joint statement on Monday (May 19).
Customers can now drop off their FedEx parcels at all SingPost post office POPStop counters as well as POPStop@Tampines MRT. After they are dropped off, the parcels are transferred to FedEx on a daily basis with no additional charges or paperwork required.
This builds on a pilot programme launched in September 2023, when SingPost signed a memorandum of understanding (MOU) with FedEx Express. Under the MOU, customers could drop-off their FedEx parcels at PopStop counters of six participating post offices – in Punggol, Raffles Place, Tampines, Woodlands, Jurong and Marine Parade – at no extra cost.
“The positive response from customers during the pilot period underscored the demand for greater convenience and accessibility in international shipping,” said SingPost.
The expanded collaboration aims to streamline the delivery process and enhance service efficiency, particularly for cross-border shipments, the group added.
Neo Su Yin, group chief operating officer at SingPost, said that partnerships with international logistics companies such as FedEx enable SingPost to offer its customers more options for international shipping by “streamlining logistics” for both businesses.
Eric Tan, managing director of FedEx Singapore, said that leveraging SingPost’s extensive postal network makes it more convenient for customers to access FedEx services.
The initiative is part of FedEx’s ongoing efforts to expand its access points and enhance its service offerings through collaborations. The additional SingPost locations bring FedEx’s drop-off points across Singapore to more than 410.
A full list of the drop-off points and their operating hours can be viewed at www.singpost.com or via the SingPost mobile application.
Copyright SPH Media. All rights reserved.
